Program 03 Individuals & Teams

Communication Skills Training

Communication across cultures isn’t just about language — it’s about tone, timing, indirectness, silence, and a dozen subtle signals that mean different things in different contexts. This program builds the communication fluency that turns diverse teams into high-performing ones.

Communication Skills Training illustration
Duration
6–12 weeks · modular
Format
Workshops · online · blended
Cohort
Quarterly cohorts
Investment
From AUD $2,500 per participant
Who it’s for

Individual contributors, team leads, and cross-functional teams working across cultures, time zones, or languages.


Outcomes

What you’ll walk away with.

01

Read high-context vs low-context signals accurately

02

Give and receive feedback across cultural expectations

03

Run meetings where everyone actually contributes

04

Negotiate and influence without losing rapport

Curriculum

How the program runs.

6 modules
Module 1
Communication styles

Direct vs indirect, high vs low context, task vs relationship.

Module 2
Feedback & difficult conversations

Giving feedback across cultural norms without causing offense.

Module 3
Meetings & facilitation

Designing meetings where introverts and non-native speakers thrive.

Module 4
Written & async communication

Email, chat, and documentation across time zones and cultures.

Module 5
Negotiation & influence

Persuasion styles and negotiation norms across regions.

Module 6
Applied practice

Real scenarios from your team. Live coaching. Ongoing support.

Topics covered

Core skills you’ll build.

01 Cross-cultural communication
02 Negotiation across contexts
03 Virtual team effectiveness
04 Cultural intelligence (CQ)
05 Business etiquette
06 Active listening
Ready to enrol?

Let’s shape communication skills training around your team.